GCH 8 Strategic Aims

Over the last three years, GCH has successfully improved and expanded its services in a rapidly changing environment. At the heart of this success lies a highly-motivated team that works closely with its customers and partners in a forward-looking and innovative manner to ensure continuous improvement in service delivery, and that responds positively and proactively to the changing demands and expectations of its customers, local communities, the City Council and national government’s legislative, social and economic agenda.

As part of this, GCH has completed a strategic review of its objectives and key priorities and has consolidated these within eight new strategic aims, which provide a clear focus and direction for the next 6 years. Within each of these is the understanding that GCH’s culture, based upon its values of pride, quality, integrity and innovation, will shape the way in which these aims will be delivered.

The 8 Strategic Aims have been agreed by our Customer Forum.

Please select this link to review our 8 Strategic Aims.|