Operational Management Team

 

 

Operational Management Team is responsible for the delivery of all front-line and support services to agreed service standards and performance targets through their specialist technical teams. They are the hub of the organisation in terms of delivering outcomes for residents.

Members of OMT are:

 Lynne Phillips - Performance and Quality Assurance Manager

 Rebecca Hayward - Neighbourhood Services Manager

 Carole May  - Procurement Manager

 Samantha Chambers  - Income Manager

 Victoria King Lowe - Tenancy Services Manager

 Sara Taylor - Anti Social Behaviour Manager

 Diana Thomas  - Customer Services Manager

 Michael Humphries - Property Services Manager

 Michael Vizor - Sheltered Scheme Team leader

 Jacqueline Birchley - Sheltered Scheme Team leader

 Jenny Wyatt - Head of Marketing and Communications

 Sarah Crawford - Property Services Support Manager