Where we’re based

Gloucester City Homes office is conveniently located for our customers in Gloucester City centre.

Our city centre customer reception at Railway House has full disabled access, a freephone for customers to access our repairs service and other council services, and access to the Language Line translation service. 

Disabled parking is available at the rear of Railway House (accessible from Station Approach). For other visitors, parking is available in the NCP car park  on Bruton Way opposite Railway House. Please DO NOT park outside our reception on Bruton Way.

Our full address and contact details are: 

Gloucester City Homes
Railway House
Bruton Way
Gloucester
GL1 1DG

Call 0800 408 2000 (FREEPHONE apart from mobiles.)

or 01452 424344 (normal call rates apply and should be used by mobile callers.)

Calls to our 0800 number may cost you more than the 01452 number if you are calling from a mobile phone.

Text:  0778 148 2656

Fax: 01452 833101

Minicom: 01452 396161

Email: customer.services@gloscityhomes.co.uk|

GCHTV on the Looking Local Service|

Matson One Stop Plus

PLEASE NOTE THAT MATSON ONE STOP PLUS HAS NOW CLOSED. WE ARE NOW RUNNING A SURGERY AT THE GATEWAY ON TUESDAYS AND THURSDAYS FROM 10AM TO 12PM.