What are Cookies?

A 'cookie' is a small piece of text stored on your computer, phone or whatever device you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about you on your computer, or to help provide a service that you request.

How are Cookies used on this website?

The cookies we use at Gloucester City Homes are there to enhance your experience of the site, or to allow you to perform the services you require. We do not use cookies to store information that identifies you as an individual, or pass information recorded in cookies to others.

We encourage you to accept the cookies we serve.  Alternatively, you can amend your web browser settings to prevent cookies, but this might affect your use and the functionality of this site and some features will not work if cookies are turned off or restricted.

To find out more about managing cookies on your device, please refer to http://www.allaboutcookies.org|.

What types of cookies do we use?

Session Cookies	Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages.  They are usually removed when the browser is closed.
Persistent Cookies	Persistant Cookies are used to store user preferences. These changes make the site easier to navigate and/or lets user leave a part of the user's “personality” at the site.  An example of this is the My GCH section of the site. These cookies expire after a certain period, or can be removed manually.
First Party	Cookies issued from the site you are visiting.  We use a number of suppliers to provide the services we offer, but the majority of cookies we place on your machine fall under this category.
Third Party	Cookies issued that are different from the site you are visiting e.g. a Twitter or Facebook feed on a page. For example, rent payments go to a different site.

What cookies are used on Gloucester City Homes website?

Cookie Name	Cookie Description	Cookie behaviour
Common cookies
ASP.NET_SessionId	Session, First Party: Stores transactional information only. Our suppliers have deemed this as essential to the operation of the service.	This cookie disappears when your browser closes.
__utma	Session: First Party: Used by Google Analytics to track user count of visits to a site, when a first visit was, and a last visit.	Persistent, lasts for 2 years.
__utmb	Session: First Party: Used by Google Analytics to track exactly when a user visits a site.	Persistent, lasts for 30 minutes.
__utmc	Session: First Party:Used by Google Analytics to track exactly when a user leaves a site.	Session only, expires on browser quit.
__utmz	Session: First Party:Used by Google Analytics to track how a user got to this site (where from), what link was used, what part of the world.	Persistent, lasts for 6 months.
We use Google Analytics cookies (_utma, _utmb, _utmc, _utmz) to hold information about your visit to our site. This helps us better identify those services that matter to you. If you do not wish us to do this, you may either remove these cookies, or opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout|.
Website Area: Gloscityhomes.co.uk
GCH CookiesAccepted	Persistent, First Party: This cookie is deployed when you elect to remove the cookie policy banner.	Persistent, 2 years.
Website Area: My GCH (GCHpublicaccess.co.uk). We are working with our supplier to improve how cookies are used. Further information can be found at http://www.m3h.co.uk/index.cfm?objectid=3063D4CC-BC50-11E1-BC4B005056BE0045|.
JSESSIONID	Session: First Party: Stores transactional information only. Our suppliers have deemed this as essential to the operation of the service.	This cookie disappears when your browser closes.
HOUSECALL	Permanent: First Party: Stores personal details used on the forms to enhance the user's experience.	This cookie does not expire.
NID and THISNID	Permanent: First Party: Stores reference numbers for repairs and the last numbered cookie set.	This cookie does not expire.
CFID and CFTOKEN	Permanent: First Party: These cookies were used by a previous implementation of the system, and if present, can be safely removed..	This cookie does not expire.