GCH Consultancy Services

Gloucester City Homes is a dynamic company, established in November 2005 to manage 4,900 tenanted and leasehold properties on behalf of Gloucester City Council. In 2007, we secured £40 million Government funding to invest in our homes through a major refurbishment programme.
 

Our successful path has continued and we are delighted to announce our recent ground breaking achievements over the last 12 months in being: 

• Awarded the Investors in People Gold Award
• Awarded the Customer Services Excellence Award
• Selected as a ‘one to watch’ via the Best 100 Companies Framework
• The first company to achieve the Equality Mark for the achieving level of the Equality Framework
• Reaccredited with British Standards Institute ISO 9001:2008
• Awarded 5 level A’s for our Sheltered Housing Management
• Shortlisted for the 2010 Housing Heroes Award
• Shortlisted for the Housing Excellence Awards 2010

GCH is one of only 9 organisations in the South West and 128 across the UK to have achieved Gold Status, putting it in the top 1% of all 40,000 IiP organisations.
 

Our success results from our implementation of an intensive improvement programme covering all aspects of the services we provide. 
 

Our Service Improvement and Business Development team has excellent project management skills, and a proven track record in delivering outcomes for tenants and turning organisations around.
 

As a 2 star housing organisation, GCH is able to provide a range of advice, support and services to other housing providers, on a consultancy basis. 
 

The areas we offer our consultancy services are:

• Strategy
• Policy
• Project management
• Service delivery
• Performance management
• Peer review

We are also seeking to develop partnerships to manage properties on behalf of other organisations and identify opportunities to develop new social housing options. 
 

We can offer the expertise of our Service Improvement and Business Development Team and key personnel from other areas of the organisation, to support you in building on your existing
strengths and develop your services to meet the expectations of your customers. 
 

We would be happy to discuss your requirements with you and invite you to contact us for further information on our consultancy services.  Please contact our Director of Services and Business Development Valerie Hayllor on 01452 396528.