Repairs and Maintenance

Who is responsible for repairs?

We are responsible for keeping the "common parts" of your block in reasonable repair. This means we will look after the structure of the building and the landings and hallways (including lighting, controlled door-entry systems, lifts, communal aerials and so on). Each year you will be charged for this service within your annual service charge.

Repairs and maintenance we are responsible for include:

Structure

roofs, drains, gutters and pipes on the outside of your home
outside entrance doors (but not the front doors of individual flats)
window frames and sills (not including glass)
outside paint work
paths and steps (back and front)
boundary fences (except some where you or a neighbouring owner are responsible)
chimneys and chimney stacks
stairs and landings
garages and outbuildings, including drying areas
foundations
external and internal walls (but not the plaster)
timbers

Installations, fixtures and fittings
lifts
communal heating systems
shared water pipes, water tanks, gas pipes and electrical wiring
light fittings in shared areas
controlled door-entry systems
decorations in shared areas.

Maintenance:

keeping communal areas reasonably clean (where it is not the leaseholder’s responsibility)
maintaining and checking landlord’s electrical and lighting supplies
keeping the communal gardens reasonably clean and tidy.

Repairs and maintenance you are responsible for include:

all repairs to the inside of your flat, including your front door, glass in your windows and
all fixtures and fittings and the replacement of any that are beyond repair, except any communal heating systems
any damage to the common parts and services caused by you, members of your household, or your visitors
keeping your flat clean and tidy
keeping the communal areas reasonably clean and tidy (except where it is our responsibility as the landlord)
decorating every 5 - 7 years, including all wood and ironwork
keeping your private garden (if you have one) in a neat and tidy condition.