How you get your bill
Every year around 1 April we will send you an invoice for the insurance charges for the coming year.
The statement will also show a list of the repairs you are being charged for.
Around September each year we will send you an invoice with an ‘annual certificate of charges’ for the previous financial year, which shows the:
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repairs and maintenance for the year
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grounds maintenance (if we provide it)
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communal cleaning (if we provide it)
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communal lighting (if there is any)
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managing your block or estate for the year .