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Your right to be consulted

Currently, under Section 20 of the Landlord and Tenant Act 1985 (amended by the Commonhold and Leasehold Reform Act 2002) you have a right to be consulted about major repairs to your block. ‘Major repairs’ means any job or contract which is expected to cost more than £250 to any one leaseholder, or any long term agreement that will cost more than £100 each year. However, these amounts could change.

 

If we expect a job to cost more than this amount we must consult you by:

  • giving you a full description of the work needed
  • inviting you to nominate a contractor
  • giving you at least two cost estimates from different contractors
  • telling you who to send your comments to
  • giving you at least one month to give us your comments. 
     

We will usually tell you these things by writing to you. We may also put up a notice in the entrance of your block and if you have a recognised Leaseholders Association we will also write to them. We will give you the name and phone number of a council officer you can speak to about this job.  

These rules do not apply if we have to start work urgently because of a genuine emergency (such as gale damage to the roof). 
 

The rules only apply to repair work. We do not have a legal duty to consult you about improvements, but we will always tell you in advance about major improvement work and give you time to comment before we start work. We will give you an estimate of what your share of the cost is expected to be.  

Please tell us if you think we have not consulted you properly about major work.

 
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