Our Performance

At Gloucester City Homes we have set targets against which to monitor our performance in all key service areas. We compare ourselves with other similar organisations, to ensure that we provide our customers with a high quality service.

Follow the links below to see how well we are doing in key areas such as rents and repairs. 

 

 

Performance summaries

Performance summary March 2010|

Performance summary January 2010|

Performance summary September 2009|

Performance summary June 2009|

Performance summary March 2009|

Performance summary Feb 2009|

Performance summary May 2008|

Performance summary October 2007|

Performance summary April 2007|

Full performance reports for 2010/11

Quarter 1 April to June 2010

June 2010 (Draft Report)|

Full performance reports 2009/10

Quarter 4: January to March

March 2010 - full report |

Quarter 3: October to December

December 2009 - full report |

Quarter 2: July to September

September 2009 - full report |

Quarter 1: April to June 2009

June 2009 - full report|   

Full performance reports 2008/9

Quarter 4 January to March 2009

March 2009 Full report |

Quarter 3 October to December 2008

December 2008 Full report|

Quarter 2 July to September 2008

September 2008 - Full report|

Quarter 1 April to June 2008

June 2008 - Full report|    

Full performance reports 2007/8

Quarter 4 January to March 2008

March 2008 - full report|

Quarter 3 October to December 2007

December 2007 - full report|

Quarter 2 July to September 2007

September 2007 - Full report|

Quarter 1 April to June 2007

June 2007 - Full report|

Full performance reports 2006/7

Quarter 4 January -March 2007

March 2007 - Full report|

Quarter 3 October - December 2006

January 2007 - Full report|

Quarter 2 July - September 2006

October 2006 - Full report|

Quarter 1 April - June 2006

June 2006 - Full report|  

Full performance reports 2005/6

Full Year

Summary of our performance during 2005/6|

Quarter 4 January - March 2006

March 2006 - Full report|  

Customer Satisfaction Surveys

For information on customer satisfaction follow this link to our Customer Satisfaction Surveys| web page.  

More Information

For further information on performance or customer satisfaction please contact us| .