Examples of emergency repairs
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A blockage where raw sewage is overflowing into a home
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Electrical faults where there is a danger of fire or injury
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A front door that needs to be made safe after a break in
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Broken glass in a front door or ground floor window (make safe only)
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Blocked toilet pan
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No electricity supply
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No mains water supply
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Dangerous or exposed wires
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A toilet which cannot be used (if there is only one toilet in the property)
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No lights in a flat (you are responsible for replacing fuses and bulbs)
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A heating system that has broken down in winter, or if there is an elderly or disabled person or baby in the property
PLEASE REMEMBER THAT IF YOU, ANY OF YOUR HOUSEHOLD MEMBERS OR VISITORS HAVE CAUSED THE DAMAGE THEN WE MAY RECHARGE YOU FOR THE WORK CARRIED OUT.