What should I do?
Before contacting us please think about the effect you and your family’s behaviour may be having on your neighbours. Are you being anti-social and is this causing someone else to be anti-social towards you? If so it may be you that needs to consider amending your own behaviour to resolve the situation.
Tenants talking to each another can also resolve many problems.Your neighbour may not be aware they are causing a problem.
If you do not feel comfortable talking to them, please contact us. You can report things to us in confidence. Remember, we need your help to make your neighbourhood a pleasant and safe place to live.
You can help us by:
Our service standards
We will:
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contact you within five working days in non-emergency cases or within one working day in urgent cases. Emergencies should be immediately reported to the police
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discuss the situation and advise you on the options that may be available to help resolve the problem such as mediation, voluntary agreements, legal action
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help you keep a detailed diary of events, which will help us gather any evidence needed to take further action
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work with you to try to resolve your problem, and explain clearly what is happening at each stage
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jointly work with the police and any other agency that may be able to help resolve the problem
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consider legal action against any person who continues to behave in an anti-social way, including taking court injunction and possession proceedings, or an Anti-Social Behaviour Order, or supporting criminal prosecutions recommended by the police to the Crown Prosecution Service
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work with the police and other agencies to protect you and any other witnesses.