Ending your tenancy

If you want to end your tenancy, you must give us at least 4 weeks notice in writing. Please remember that tenancies end on a Sunday. 

We would appreciate knowing:

• the date you will be leaving
• your forwarding address
• a contact phone number if possible
• the reason for your move.
   

There is a form to fill in - the Notice to Quit - at the back of your tenancy agreement or you can contact us| for a form and help completing it. 

Our service standards

We will:

• check your Notice to Quit to ensure it is legally valid and fully completed, and tell you within 1 working day of changes you need to make
• carry out a home visit within 5 working days of receiving your valid Notice to Quit, at a date and time agreed with you
• tell you about any work you will need to do (or pay for if you choose not to do it yourself)
• take a note of any repairs that we are responsible for and arrange for our repairs partner, to carry these out within the normal repair target times or when the property is empty.
• advise you on what to do before leaving your property; for example, notifying all your main suppliers ( gas, electricity, telephone etc) and the post office of your move and your forwarding address
• tell you how to dispose of any unwanted belongings or rubbish before you leave the property and that you must leave the property clean and tidy
• agree a convenient date and time for an incoming tenant to view the property
• arrange a date and time for you to return all the keys to us.
   

Please note that if you do not hand in your keys by Monday midday after the Sunday on which your tenancy ends, you may be charged for extra rent. 

We will charge you for any damage done to the property during your tenancy. 

Your rent account should be clear when your tenancy ends.  If you owe any rent, please contact us| to arrange payment.  If you cannot clear your account in full, we will expect you to make an agreement to pay us by  installments at a rate that you can afford. 

We may not be able to offer you another tenancy in the future if you owe us any rent, unless: 

• you have made a suitable arrangement for paying the debt
• you keep to it for at least 6 months.
   

Further information about:

Ending joint tenancies
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What will happen to your tenancy if your relationship breaks down
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Ending a tenancy if the tenant has died.|  

We will also provide you with advice on what else to do and who else to contact about your move if you would like us to. 

Alternatively you can now notify agencies and services online. This service, provided by Iammoving.com, means you can tell people about your move 24 hours a day, seven days a week. 

To use this fast, efficient service simply click on the Iammoving logo below and follow the instructions.

 

Link to I am Moving website|