Support during your tenancy

Introduction

If this is the first time you have had a home of your own, you may want some help to understand all your rights and responsibilities; how to manage your money to ensure you can pay all the bills; and how to cook and clean.

You may have been in your home for a while and need a bit of extra help or support to maintain your home.

Or you may be disabled in some way and need some extra help, so that you can stay independent in your own home.

We work in partnership Gloucestershire County Council and other Supporting People partners, to provide a range of supportive services to residents living in our homes.

To view how we refer to other agencies please click here|.

For a full list of all providers please contact us|. Or you can contact Gloucestershire County Council Supporting People Team on 01452 426548 or visit the Gloucestershire Supporting People website|. 

Who can help?

The following list gives examples of the services available:

For young people  –

• Soulutions provides support and advice to find and retain suitable accommodation and employment for care leavers (aged 16 - 21)  Tel: 01452 529187
• Futures at Knightstone provide support and advice to find and retain suitable accommodation, for young people generally (aged 16 and above), as well as for older people of working age - please see below.

For people of working age –

• Futures at Knightstone provides a support service to help working age people (aged 16-59) keep suitable accommodation. Tel: 01452 881650

For people of retirement age –

• Guideposts Trust provides a support service to help older people (aged 60 and above) keep suitable accommodation. Tel: 01452 410101

For people with a physical disability –

• Q-Care provide support in the home; help in gaining access to other services; support in managing finances; and advice and advocacy, for people with sensory disabilities Tel:  0845 688 6674
• Gloucestershire Lifestyles provide services for people with a physical disability Tel: 01452 530184
• Your Circle, a Gloucestershire County Council run service, is a  support network of trusted people, services or even places, which can help you live life the way you want to. Your Circle is designed to help find information and advice about the wide range of services and support for Adults and Older People available in Gloucestershire. Tel: 01452 426868

For people with mental health needs –

• 2gether NHS Foundation Trust aims to enable people to achieve recovery and improve their lives, through the provision of high quality, cost effective services in the areas of mental health, substance misuse and developmental disability.
• Rethink Mental Illness service provides help on a one-2-one basis and in group settings. Tel: 01452 387930 or 01452 387889.

For people with a learning disability –

• Care Connections provides support at home including advice on managing money, cooking, cleaning, advocacy, medication, shopping and health. They can be contacted on 01452 886448

For people with a drug or alcohol addiction -

The Independence Trust| provides advice, information and support in gaining access to services for people who are affected by their own or someone else's drug or alcohol use. They also provide advocacy services.  They can be contacted on 0845 863 8323.

You can also get information and advice about the wide range of services and support for Adults and Older People available in Gloucestershire from the Your Circle website|.