These webpages will provide you with information about your tenancy and your rights and responsibilities.
Types of Tenancy
We use two types of tenancy - a SECURE tenancy and a NON-SECURE tenancy. Unless we have told you otherwise, you will have been given a SECURE tenancy. The advice given in the following web pages, the Tenants Handbook and our supporting range of leaflets applies to all SECURE tenancies. Most of our tenants are SECURE tenants.
If you have been given a SECURE tenancy, you have the right to live in your home as long as you keep to the conditions of your tenancy.
Follow this link for information about our SECURE Tenancy Agreement.
Non-SECURE tenancies are normally used when we are offering you a temporary tenancy when for example, you are:
Being temporarily rehoused, while the City Council decide if you are legally homeless
Your Introductory tenancy
We have started using INTRODUCTORY tenancies from February 2009. This is a type of SECURE tenancy which has a 12 month probationary period after which tenants may gain the full rights of a secure tenant, provided they meet the conditions of their tenancy agreement.
Select this link for information about your rights as an introductory tenancy.
Our Introductory Tenancy Policy
Your secure tenancy
Select this link for information about your rights as a secure tenant.
Select this link to find out more about keeping to your secure tenancy agreement
Enforcing tenancy conditions and tackling crime and anti-social behaviour
Select this link for information about how we enforce tenancy conditions if you break them and how we deal with crime and anti-social behaviour.