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Feedback from Focus Group meetings held in 2011

Please select the links below to view the minutes and our response to the comments made in our focus groups held in 2011. 

Minutes and outcomes of 2011 focus groups
 Date Topic  Minutes  Reaction report 
February

Anti-Social Behaviour

ASB focus group minutes| ASB Reaction report|
February Leaseholder Services  
March Elderly Persons Decorations EP Decorations focus group minutes| EP Decorations ReAction report|
April  Estate Services Estate Services focus group minutes Estate Services ReAction report|
May

Choice based lettings

CBL focus group minutes| CBL Reaction report
May Income Management & Recharges Income Management focus group minutes|
May Diversity and community cohesion  
June Response repairs
June  Aids & adaptations Aids & adaptations focus group minutes|
 July

Complaints, Comments & Compliments

Complaints, Comments & Compliments focus group minutes|

July Sheltered Housing Sheltered Housing focus group minutes| Sheltered Housing ReAction report|
 August Communications
September Value for money  
October Introductory & Demoted Tenancies
November Resident involvement and community engagement    
November Service standards    

Select this link to move to 2010 focus groups|

 
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