|
Date
|
|
Topic
|
|
Location
|
|
Minutes
|
|
Our Response
|
|
|
|
|
|
|
|
|
|
|
|
14th January
|
|
Leaseholder Services
|
|
Southgate House
|
|
|
|
Leasehold Services Reaction Report|
|
|
12th February
|
|
Income Management
What can we do to reduce rent arrears?
|
|
Westgate TCC Office, underground car park, Dukeries Estate, Westgate
|
|
Income Management minutes|
|
|
Income Management Reaction Report|
|
|
18th March
|
|
OAP Decorations
Are you happy with this service?
|
|
Westgate TCC Office, underground car park, Dukeries Estate, Westgate
|
|
OAP Decs minutes|
|
|
OAP Decs Reaction Report|
|
|
1st April
|
|
Board Member Elections
How can you make your vote count?
|
|
Badgervale Sheltered Scheme, Woodpecker Road, Podsmead
|
|
Board member election minutes|
|
|
Board Member Elections Focus Group Reaction Report|
|
|
22nd April
|
|
Tenancy Management
How do we deal with tenants who breach their tenancies?
|
|
Clapham Court Sheltered Scheme, Alvin Street, Kingsholm
|
|
Tenancy Management minutes|
|
|
Tenancy Management Reaction Report|
|
|
15th May
|
|
Value for Money
How can we provide the best service at the best cost?
|
|
Parry Hall, Parry Road, Tredworth
|
|
Value for Money minutes|
|
|
VFM Reaction Report|
|
|
23rd June
|
|
Allocations and Lettings
Were you pleased with how we let your home?
|
|
Clapham Court Sheltered Scheme, Alvin Street, Kingsholm
|
|
Allocations and Lettings minutes|
|
|
Allocations and Lettings Reaction Report|
|
|
9th July
|
|
Disability
If you have a disability, are you satisfied with accessing our service?
|
|
Clapham Court Sheltered Scheme, Alvin Street, Kingsholm
|
|
This meeting has been cancelled due to unforseen circumstances. We apologise for any inconvenience.
|
|
|
|
17th July
|
|
Ethnic minority groups
If you have an ethnic minority background, are you satisfied with accessing our service?
|
|
Charter Court Sheltered Scheme, Victoria Street, Tredworth
|
|
|
|
BME Reaction Report|
|
|
6th August
|
|
Estate Services
Are you happy with the appearance of your neghbourhood?
|
|
One Stop Plus, Matson Avenue, Matson
|
|
Estate Services minutes|
|
|
Estate Services Reaction Report|
|
|
11th September
|
|
Young People
If you're under 25, we'd love to hear your opinions on what you think about your home and where you live.
|
|
Pizza Hut, Peel Centre, Bristol Road
|
|
|
|
|
|
6th October
|
|
Resident Involvement
What can we do to encourage residents to get involved and help improve services?
|
|
Oliver Close Sheltered Scheme, Tuffley
|
|
Resident Involvement Minutes Oct 08|
|
|
|
|
12th November
|
|
Aids and adaptations
Have you needed an aid or adaptation for your home? We want to hear about your experience, good or bad.
|
|
Dickens Close Sheltered Housing Scheme, White City
|
|
|
|
|
|
20th November
|
|
Customer Services
What is your experience when you contact us?
|
|
Badgervale Sheltered Scheme, Woodpecker Road, Podsmead
|
|
Customer Services minutes|
|
|
|