Home \ Your Views \ Listening to our residents \ Minutes and outcomes of Focus Groups held in 2009

2009 Focus Groups

Please select the links below for the minutes and Reaction Report for the focus group you are interested in:

Minutes and reaction reports for focus groups in 2009
Date Topic  Minutes  Reaction Report
January Anti-social behaviour ASB minutes|
January Leaseholders services Leaseholder minutes| Leaseholder Reaction Report|
February Income Management and recharges Income Management minutes| Income Management Reaction|
February

Elderly persons decorating

Elderly persons decorating| Elderly persons decorating Reaction|
March Supported housing Supported housing minutes| Supported housing reaction report| 
March Black and ethnic minorities BME minutes| BME Reaction report|
March Board member elections Board election minutes| Board election reaction report|
July Estate services Estate services minutes|  Estate services reaction report|
July Aids and adaptations Aids and adaptations minutes| Aids and adaptations reaction report|
August Compliments, comments and complaints Compliments, comments and complaints| Compliments, comments and complaints|
October Communications and marketing Communications and marketing minutes| Communications and marketing reaction report|
October Information technology Information technology minutes| Information technology reaction report|
October Introductory and demoted tenancies Introductory and demoted tenancies minutes| Introductory and demoted tenancies reaction report|
December Resident involvement Resident involvement minutes| Resident involvement reaction report|
December Value for money Value for money minutes| Value for money reaction report|

Select this link to move to focus groups held in 2008.

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