Date
|
Service Area
|
Report
|
Reaction
|
|
March 2007
|
Repairs service
|
Repairs service report|
|
|
|
September 2007
|
Communications/GCH website
|
Communications report|
|
Reaction to Communications report|
|
|
November 2007
|
Neighbourhood Services/Estate issues
|
Neighbourhood Services report|
|
Reaction to Neighbourhood Services report|
|
|
December 2007
|
Aids and Adaptations
|
Aids and adaptations report|
|
Reaction to Aids and adaptations report|
|
|
January 2008
|
Income Management/Rent payments/Arrears
|
Income Management report|
|
Reaction to Income Management report|
|
|
March 2008
|
Anti-social behaviour
|
ASB report|
|
Reaction to ASB report|
|
|
May 2008
|
Repairs service
|
Repairs service report May 08|
|
Reaction to Repairs Mystery Shop May 08|
|
|
July 2008
|
Communications
|
Communications report Jul 08|
|
Reaction to Communications Report Jul 08|
|
|
September 2008
|
Neighbourhood Services
|
2008 neighbourhood MS evaluation|
|
|
|
November 2008
|
Sheltered Housing
|
Sheltered Housing report Nov 08|
|
Reaction to Sheltered Housing Report November 2008|
|
|
January 2009
|
Income Management
|
Income Management Report Jan 09|
|
Reaction to Income Management Report Jan 09|
|
|
March 2009
|
Anti-social behaviour
|
ASB Report March 09|
|
Reaction to ASB Report March 09|
|
|
June 2009
|
Communications
|
Communications Report June 09|
|
Reaction to Communications Report June 2009|
|
|
September 2009
|
Neighbourhood Services
|
2009 neighbourhood MS evaluation|
|
2009 neighbourhood MS ReAct Report|
|
|
March & August 2010
|
Income Management
|
income Management 2010 mystery shopping evaluation report|
|
ReAct report-Income Management Mystery Shop Mar & Aug10|
|
|
May & August 2010
|
Anti-Social Behaviour
|
ASB Mystery Shopping evaluation report 2010|
|
ASB Mystery Shop Reaction report-Aug10|
|
|
|
|
|
|