Tenants' Top Ten Priorities
We recently surveyed our tenants to get an update on which aspects of our services are most important to them.
The ten most important areas of our service as identified by our tenants are:
|
Priority
|
Service area
|
% of tenants who rated this as a priority
|
|
1
|
Carrying out repairs and maintenance
|
76%
|
|
2
|
The overall quality of your home
|
60%
|
|
3
|
Dealing effectively with anti-social behaviour
|
41%
|
|
4
|
Keeping you informed
|
37%
|
|
5
|
Safety and security
|
32%
|
|
6
|
Taking your views into account
|
27%
|
|
7
|
Your neighbourhood as a safe place to live
|
27%
|
|
8
|
Value for money
|
26%
|
|
9
|
Keeping neighbourhoods clean and tidy
|
20%
|
|
10
|
Improving green areas and pathways
|
15%
|
Your views help us to improve our services and ensure that they are targeted to meet tenants' needs.
Suggest an improvement to our service|